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Client Services Executive - ยฃ28,500

St Helier, Jersey

Job Type

Full Time

About the Role

What will you do?
- You will be the go to person for their international/offshore clients by phone & email.
- Provide exceptional customer experience to help customers achieve their ambitions.
- You will be liaising with both internal and external stakeholders to resolve queries.
- You will be the clientsโ€™ problem solver which you will be trained and mentored for.
- You will do an interactive induction to become a knowledgeable valuable asset to the business.

What perks are there?
Our client has the benefit of having an overabundance of great perks.
- Fantastic Company Culture ๐Ÿ‘Š
- Excellent Career Progression ๐Ÿ“ˆ
- 25 Days Annual Leave โœˆ๏ธ
- Cycle to Work Scheme ๐Ÿšด
- Buy & Sell Holiday Scheme ๐Ÿ–๏ธ
- Weekly Friday Team Drinks! ๐ŸŽ‰
- Mentor Scheme ๐ŸŽ“
- Performance Bonus ๐Ÿ’ธ
- Shopping Discount Schemes ๐Ÿ›๏ธ
- Quarterly Events ๐Ÿฅณ
- Quarterly Award Scheme ๐Ÿ†
- Great Pay Progression ๐Ÿ’ต
- Team Lunches ๐Ÿ”
- Daily Fresh Fruit ๐Ÿ
- Dental Cover ๐Ÿฆท
- Pension ๐Ÿ’ฐ
- Working from the office with the option to do Hybrid later on. ๐Ÿ’ผ
- Relocation options around the world ๐ŸŒŽ

What extra?
- You will be joining with 7 other starters (and will make co-working friends from day one!)
- This is a fantastic career step as you will be globally recognised from a prestigious company.

Requirements

  • Fluent in English (Written & Spoken)

  • Five GCSEโ€™s (Minimum including English and Mathematics)

  • Computer literacy skills (Microsoft Word, Excel)

  • A background with customer service and communication skills

  • A problem solver that gathers information from conversations to help make key decisions

  • A level of confidence to speak with stakeholders across all levels across multiple locations

  • A team player with a self-starter attitude

  • Banking / Finance background would be a nice to have but not necessary

About the Company

Our client, who is an international leading bank, are looking for 8 Client Relationship Executives. They are in the process of building a fresh, dynamic, new team for their growing office.
Not only are they a global firm, but they are a fantastic place to work. You will work in a team of entertaining and hard working individuals, who will train you to be the best you can be. On top of that this company offers many exciting perks and events to ensure you have the best possible work environment.

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